Understanding PayFacs: Streamlining Payment Processing for Businesses

Simran Sandhu
4 min readJun 29, 2024

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In today’s digital economy, seamless payment processing is crucial for businesses of all sizes. Payment Facilitators (PayFacs) have emerged as key players in simplifying this process, offering a streamlined solution that benefits both businesses and consumers alike.

What is a Payment Facilitator?

A Payment Facilitator, or PayFac, is a third-party entity,a type of merchant services providert hat simplifies the process of accepting payments for smaller businesses. Instead of each individual business needing to set up its own merchant account, a process that can be time-consuming, the payfac effectively “rents out” merchant account functionality under its larger master merchant account.
This is especially beneficial for smaller businesses that may not have the transaction volume to justify opening their own dedicated merchant account and for businesses that want to begin accepting payments quickly.

How PayFacs Work?

  1. Aggregation Model: PayFacs onboard multiple smaller merchants (sub-merchants) under their own merchant account. This aggregation model allows smaller businesses to start accepting payments quickly without the need for individual merchant accounts.
  2. Simplified Onboarding: PayFacs simplify the merchant onboarding process by reducing paperwork and providing faster approvals compared to traditional merchant accounts.
  3. Payment Processing: They handle the entire payment process — from authorization to settlement. This includes managing risks associated with payment transactions.
PayFac Model
Detailed steps for handling chargebacks, deferred payments, and refunds by a PayFac

Benefits for Businesses

  • Speed and Convenience: PayFacs offer rapid onboarding and integration, allowing businesses to start accepting payments swiftly.
  • Reduced Complexity: By handling payment processing and compliance, PayFacs alleviate the burden on businesses, especially smaller ones that may lack the resources for complex financial negotiations.
  • Scalability: Businesses can scale more easily, as PayFacs typically offer flexible transaction pricing and support for various payment methods.

Challenges and Considerations

  • Risk Management: PayFacs must manage risks associated with aggregating transactions, such as fraud and compliance issues
  • Cost Structure: While PayFacs offer convenience, businesses should compare fee structures to ensure cost-effectiveness, especially as transaction volumes increase.
  • Regulatory Compliance: They must adhere to strict regulatory standards, such as PCI DSS (Payment Card Industry Data Security Standard), to protect sensitive cardholder data.

How PayFac make money?

Payment Facilitators (PayFacs) earn profits through various mechanisms inherent in their business model. Here are the primary ways PayFacs generate revenue:

Transaction Fees

1. Transaction Processing Fees: PayFacs charge a fee for each transaction processed on behalf of their sub-merchants (smaller businesses they aggregate under their master merchant account). This fee typically includes a percentage of the transaction amount plus a fixed amount per transaction. For example, a PayFac might charge 2.9% + $0.30 per transaction.

2. Markup on Interchange Fees: PayFacs may also earn revenue by marking up interchange fees — the fees paid by the merchant’s bank to the card issuer’s bank for each transaction. The markup can vary based on factors like transaction volume, risk level, and the type of card used (credit, debit, rewards card, etc.).

Other Revenue Streams

3. Monthly Fees: Some PayFacs charge a monthly or annual fee to their sub-merchants for access to their payment processing services and platform.

4. Setup and Integration Fees: PayFacs may charge fees for setting up new sub-merchant accounts or integrating their payment processing solutions with the sub-merchant’s systems (e.g., POS systems, e-commerce platforms).

Ancillary Services

5. Value-Added Services: PayFacs often offer additional services such as fraud prevention tools, reporting and analytics, chargeback management, and PCI compliance services. These services may be bundled into a higher-tier pricing plan or offered as optional add-ons for an additional fee.

Scale and Efficiency

6. Economies of Scale: As PayFacs aggregate numerous smaller merchants under their master merchant account, they benefit from economies of scale in transaction processing, customer support, and risk management. This allows them to operate more efficiently and potentially reduce costs, thereby increasing their profit margins.

Risk Management

7. Risk Management and Mitigation: Effective risk management practices help PayFacs reduce exposure to fraudulent transactions and chargebacks, which can impact profitability. PayFacs invest in technologies and processes to monitor and mitigate risks associated with payment processing.

Strategic Partnerships

8. Partnerships and Reseller Agreements: Some PayFacs form strategic partnerships with software providers, financial institutions, or other entities to expand their customer base or offer specialized services. These partnerships can lead to additional revenue streams through referral fees or revenue-sharing agreements.

Future Outlook

The PayFac model continues to evolve, driven by technological advancements and increasing demand for streamlined payment solutions. Innovations in fintech and regulatory changes will likely shape the landscape, influencing how PayFacs operate and grow.

Conclusion

Payment Facilitators play a pivotal role in modernizing payment processes, particularly for small to medium-sized businesses. By offering simplified onboarding, efficient payment processing, and scalability, PayFacs empower businesses to focus on growth while ensuring a smooth payment experience for their customers. As the digital economy expands, the role of PayFacs is set to become even more integral, driving innovation and accessibility in global commerce.

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Simran Sandhu
Simran Sandhu

Written by Simran Sandhu

Passionate Engineer, Mother. "Without continual growth and progress, such words as improvement, achievement, and success have no meaning." - Benjamin Franklin

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